British shoppers are returning to bricks-and-mortar stores, chain finds in report on shopping trends
Nish Kankiwala took on newly created role to lift retailer out of a hole
Nish Kankiwala is latest retail head to warn of additional costs for retailers and higher prices for consumers
After two years in the job, Nish Kankiwala will take up a non-executive adviser role to the board
Retailer expects ‘significant uplift’ in full-year profits
Pledge had been ditched two years ago under outgoing chair Sharon White
Retailer will create 320 rental flats and 30 affordable homes in initial project
Retail group introduces tactics to tackle industry-wide record levels of theft and staff abuse
Candidates at every level will know how they will be assessed before applying
Former colleagues say incoming chair’s retail experience will help him lead the brand
Jason Tarry will take over from Sharon White in September
Retailers at different stages of turnarounds are fighting for same affluent consumers
Retail group says it plans to increase investment rather than pay staff a bonus
High-profile collapses from House of Fraser to Debenhams prompt sector’s remaining players to invest for future
Lossmaking group that includes Waitrose has moved into financial services and build-to-rent
Chair of retail group will depart by 2025
Chair’s departure in 2025 will offer both opportunity and uncertainty for ailing retailer
The service culture that made the partnership famous has withered as its board pursues profits beyond retail
Decision comes just weeks after UK retailer warned it would take two more years to complete turnaround
Retailer says transformation won’t be complete until 2027/2028 owing to inflation and rising wage costs
Residents in London borough complain about retailer’s project to develop 10,000 homes
But the retailer’s council did not support last year’s performance
UK retailer needs rapid change, Nish Kankiwala tells staff, ahead of employee vote of confidence in turnround plan
The mutual’s unusual partnership structure is celebrated but it limits room for financial manoeuvre
Struggling UK retailer launches probe into leaks relating to partial demutualisation
